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Privacy Policy

Updated September 2014

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The practices of Digital Rowing Inc ("Digital Rowing") with respect to personal information collected and used by Digital Rowing in connection with this website ("this site") and with Digital Rowing products and services available or enabled via this site ("Products and Services"), are governed by this privacy policy ("Privacy Policy") as updated from time to time.

Collection of personal information

As a visitor to this site, Digital Rowing may ask you to provide information about yourself, such as your first and last name, mailing address (including ZIP code), country of residence, email address and telephone number. Digital Rowing collects your personal information in order to record, support and facilitate your participation in the activities you select and to prevent fraud and unlawful use.

Some of the personal information we ask you to provide is mandatory, for example when ordering Products and Services via this site, you may be asked to provide a credit card number and billing and shipping information. If you do not provide the mandatory data for a particular activity, you will not be able to engage in that activity.

When you use the site and the Products and Services, Digital Rowing may also collect certain information about your computer. For example, we may log environmental variables, such as browser type, operating system, CPU speed, referring or exit web pages, click patterns, and the Internet Protocol (IP) address of your computer. Digital Rowing uses such information to measure traffic patterns on the site and usage of the Products and Services.

By using this Site and the Products and Services, you agree and acknowledge that personal information collected through this site or in connection with the Products and Services may be transferred across national boundaries and stored and processed in any of the countries around the world in which Digital Rowing maintains offices, including the United States.

You also acknowledge that the collection, transfer, storage, and processing of your information may be undertaken by trusted third party vendors or agents of Digital Rowing such as credit card processors, shipping agents, web hosting providers, mail and email service providers,communication services, and web analytic providers, to help facilitate Digital Rowing in providing the corresponding functions.

Protection of your personal information

Your personal information is stored in secure servers that only selected Digital Rowing personnel and contractors have access to via password. You can access your personal information through a unique ID and password and selected by you.

For online purchases, Digital Rowing is a licensee of the GeoTrust True Site trust mark providing third-party website identity validation. Online purchases made on this site are secured with a GeoTrust SSL Certificate. Communications (e.g. credit card numbers) between your browser and this site's web servers are private when the SSL session is activated.

Except in the particular circumstances described in this Privacy Policy, Digital Rowing will not provide your name to other companies or organizations without your consent except when required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Tracking mechanisms

Digital Rowing may use cookies, web beacons, and similar devices to track your activities in order to improve this site or our Products and Services, and to provide more convenient, relevant experiences to our customers. Digital Rowing does not generally use this information to identify you personally.

Community locations

Please note that any information you post to a public forum, blog or chat room on this site is available to all persons accessing that community location. Any information you share in this way may be read, collected or used by others for any purpose. If you do not want your personal information to be posted or available in this manner, you should not participate in the community location. Digital Rowing is not responsible for any information you elect to submit in these community locations or the use of such information.

Access to your personal information and privacy preferences

You have the right to access, correct and delete inaccuracies in your personal information and privacy preferences at any time. You can do this by logging in to your account on this site, where you can view and make changes to your personal information, or by emailing Digital Rowing at

Privacy issues

Digital Rowing is committed to upholding this Privacy Policy and takes its users' privacy concerns seriously.

If you believe Digital Rowing has not complied with this Privacy Policy with respect to your personal information, please contact

About Digital Rowing

Digital Rowing makes computer software for indoor rowing. Our flagship product RowPro is designed exclusively for use with Concept2 Indoor Rowers and is used daily in over 40 countries.

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