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<< Click to Display Table of Contents >> Connecting from work, school or gym |
In this scenario:
•You are running RowPro in your company computer at a school or business.
•You do not have full administrative control over your computer settings.
•Your RowPro computer is connected to the Internet via your work, school or gym network.
Under these conditions, RowPro is unlikely to already have the permissions it needs to connect to the Internet. Possible issues are:
Issue |
Description |
Action to resolve issue |
Firewall Warning TCP Port 80, or just no-go |
You might get a warning from your Windows, work, school or gym firewall the first time RowPro needs to connect to the Internet saying RowPro is attempting to connect to the Internet via TCP Port 80. You might also not get a warning - it might simply not work. |
Click Yes to allow RowPro to access the Internet via TCP Port 80. If you cannot change this setting, you will need assistance from your work, school or gym IT support team. |
Firewall Warning UDP Port 9300, or just no-go |
You might get a warning from your Windows Firewall the first time you click Set up a Row | Online saying RowPro is attempting to connect to the Internet via UDP Port 9300. You might also not get a warning - it might simply not work. |
Click Yes to allow RowPro to access the Internet via UDP Port 9300. If you cannot change this setting, you will need assistance from your work, school or gym IT support team. |
Internet access administratively blocked |
Your work, school or gym IT support team may have configured your computer to prevent you as a user from accessing the Internet, or to prevent any other application besides your Web Browser from accessing the Internet. |
If you cannot change these settings, you will need assistance from your work, school or gym IT support team. |
Internet access is via a Proxy Server |
Your work, school or gym may use a Proxy Server to access the Internet. |
You will need to configure RowPro to use the Proxy Server. To do this, check the Proxy Server settings in your computer / Web Browser. |